How a classical idea on quality control from manufacturing — and synthetic data — can help build reliable agents.
For seventy years, Deming's Plan-Do-Check-Act cycle has guided Ford's pursuit of world-class quality. As enterprises shift from deterministic software to autonomous AI agents, the same discipline applies — with synthetic data as the modern enabler at every stage.
This paper lays out a practical framework for building reliable agents: defining scope, configuring carefully, evaluating rigorously against realistic scenarios, and continuously improving from what you learn. Synthetic data closes the gap where real-world data falls short — expanding coverage, generating edge cases on demand, and making evaluation a deliberate engineering discipline rather than an exercise in intuition.
Download the PDF version with the full PDCA framework, both figures, and Ford's perspective on industrializing Agentic AI.
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